Terms and Conditions

Dietitian Boss Team 3 Month 1:1 Coaching Agreement 

Terms 

This Agreement (“Agreement”) is made effective as of today, by and between Libby Rothschild, LLC (the “Company”) and Client. 

Prior to accepting this Agreement, Client accepted Company’s proposal detailing all deliverables for the program (“Proposal”). The Proposal is hereby incorporated into this Agreement as an exhibit by Reference. All work done by Company for Client is governed exclusively by this Agreement and any exhibits thereto. All previous agreements, oral or written, between the parties are voided and superseded by this Agreement and any exhibits thereto. 

1. Scope of Coaching 

Coaching spans for a 3 month and one week period consisting of two 1-1 sixty minute calls a month. Please review the Proposal for a full outline of all deliverables. 

2. Coaching Calls 

Coaching calls will last for the amount of time stipulated in the Proposal. If Client is late for any reason, Client understands that calls will not exceed the allotted time and any missed time is forfeited. Client’s coaching calls must be scheduled within 72 hours of the program’s start date. 

Client understands that coaching calls will only occur during the package time frame and acknowledges that calls will not be carried over to a future agreement. All calls must be completed during the Term of the Agreement, as defined below. 

Cancellation Policy 

A late cancel or no-show appointment affects at least three people: Client, Client’s coach, and another client who could have potentially utilized the time slot. Coaching sessions are scheduled in advance and are a time reserved exclusively for these coaching calls. When a session is canceled without adequate notice, the Company cannot fill this time slot by offering it to another current client. 

Accordingly, Client agrees to notify Company of any cancellation of any individual Coaching calls with a minimum of 48 business hours prior to the scheduled start time. All cancellations should be made by emailing [email protected]. If Company does not receive adequate notice, the session will be forfeited and the appointment may not be rescheduled.

The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency. Company offers one grace for these purposes once every six months. Examples of emergencies are car accidents, deaths in the immediate family (spouse, parent, child, etc.), or extreme illness. Work issues do not constitute emergencies. This cancellation policy also applies even if missing the appointment was an unintentional act. 

3. Fees 

In consideration for the coaching services provided by Company, Client agrees to compensate Company the amount agreed to in the Proposal and on the attached invoice. 

Pay Per Month: 

Client pays three equal installments over the course of the program as outlined in the proposal. The first payment of the total fee will be deemed a non-refundable, non-transferable deposit. The subsequent five payments must be met by the deadlines indicated on the invoice. Company will not begin coaching calls until the first payment is paid. 

Pay In Full: 

Client pays one installment of $4,500 upon signing this Agreement. The fee of $4,500 will be deemed non-refundable, and non-transferable. Company will not begin coaching calls until the full amount is paid if this option is selected. 

4. Refunds 

In the event that this Agreement is terminated pursuant to Section 5, no portion of any payments of any kind whatsoever shall be owed or be refunded to Client. 

5. Term and Termination 

The Term of this Agreement shall last for a term of six months. Client may terminate this Agreement upon giving 30-days written notice to Company, but no refund will be given. Notice may be given via email to [email protected]. If such notice is given, the Company is not required to refund the Client any amount. If the Client has elected a payment plan, the full amount of all payments remains due. Termination does not suspend or eliminate future payments. 

Company may terminate this Agreement in the event Client breaches contract. In the event of a termination by the Company, no refund will be due to the Client for fees already paid. 

6. Communication

Company is generally available to provide services during normal business hours. Monday – Friday 9am – 5pm EST, excluding national holidays. Company WILL NOT answer any emails or direct messages on social media from Client, except as provided otherwise herein. Communication between coaching calls is held using email, and communication is under 20 minutes (as per coach discretion) weekly during contract. Typical reviews include content reviews, sales calls reviews or other materials that do not exceed 15 minutes total per week for between support outside of a coaching call. 

Client agrees and understands that Company may take holidays and vacations off throughout the year. Company will notify Client via email within 7 days of these time periods and parties will work together to ensure all services are completed and/or scheduled for any time off. 

Coaching phone calls will occur via video conferencing. Company does record Coaching phone calls to send to client; however, Company grants Client the right to record the calls insofar as the calls are used for Client’s personal use only and not shared with third parties. Client is responsible for saving the recorded calls coaching calls once client has access. Company will not save coaching calls beyond client current contract dates.