Client Case Studies Provide Better Care in your Dietitian Business featuring Felicia Porrazza

In this episode, Dietitian Boss CEO Libby Rothschild and Felicia, a registered dietitian and health coach coordinator, shares her experience and knowledge on improving clinical skills for dietitians. They discuss motivating and assisting clients who may face hurdles, employing motivational interviewing and recognizing stages of change. They also cover coexisting mental health issues, underlining the importance of interdisciplinary collaboration, resource provision, and thorough assessment and documentation. Throughout, they stress empathy, positive self-talk, and education for enhanced clinical skills in challenging situations. Additionally, they explore handling non-compliant patients, addressing mental health concerns, and managing cancellations while emphasizing the role of clear policies and reminders for smoother client interactions and professional growth.

"If you're working with people and you're understanding their motivations and you're using your toolbox and getting experience and reflecting on that, that's the best way that you can improve"

Felicia is a assistant professor and health coach coordinator at Bucks County Community College, teaching, nutrition, and health coaching outside of teaching at the college, Felicia is also the owner and registered dietitian behind Porrazza Nutrition, LLC. She's a registered dietitian and ACSM certified personal trainer and National Board certified health and wellness coach with a master's degree in dietetics administration within her private practice, pros and Nutrition, LLC. She works one on one with clients to create realistic wellness solutions that will build a foundation of healthy eating and exercise habits. Felicia started my dietitian journey back in 2013 to share her experience with others in hopes of demystifying the field of dietetics. Felicia is currently a mentor for fellow dietitians starting their private practice and dietetic internship preceptor for RDS to be.

What you’ll learn from this episode:

  • Challenges of working with patients who are unmotivated, struggle with making progress, or have co-occurring mental health conditions.
  • Emphasizes the importance of understanding the stages of change and motivational interviewing in helping clients who lack motivation.
  • Significance of education, positive self-talk, and a support system in overcoming fears.
  • Importance of interdisciplinary teamwork and ensuring clients have access to the necessary healthcare professionals.
  • To know the different mental health conditions and have a structured assessment process that captures clients' medical history.
  • Empathy and active listening play a crucial role in building a strong client-dietitian relationship.
  • It's important to stay within your scope of practice and know when to refer clients to other professionals.
  • Establishing clear cancellation policies is essential to maintain professionalism and respect for your time.

Connect with Felicia:

Connect with Libby:

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