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Question 1 of 8
What was the primary reason you decided to consider canceling your membership with us?
Question 2 of 8
On a scale of 1 to 10, how satisfied were you with the value provided by your membership? (10 being the highest)
Question 3 of 8
On a scale of 1 to 10, how likely are you to recommend our membership program to others? (10 being the highest)
Question 4 of 8
Have you encountered any challenges or difficulties while using our services? If yes, please specify.
Question 5 of 8
How frequently have you utilized our membership benefits in the past three months?
Question 6 of 8
Were our customer support representatives helpful in addressing your concerns during your membership period?
Question 7 of 8
Which aspect of our membership program was most appealing or valuable?
Question 8 of 8
Have you experienced any recent changes in your needs that influenced your decision to consider canceling your membership?